Privacy Policy

1. Introduction and Overview

Welcome to Crouse Beats ("we," "our," or "us"). At Crouse Beats, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our DJ services, visit our website at crousebeats.com, or interact with us in any way.

We are based in the Netherlands and comply with the General Data Protection Regulation (GDPR) and other applicable Dutch privacy laws. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

2. Information Collection

We may collect the following types of information:

2.1 Personal Information You Provide to Us

• Contact Information: Name, email address, phone number, and postal address when you book our DJ services, contact us, or subscribe to our newsletter.
• Event Details: Information about your event, including date, location, music preferences, and specific requirements.
• Payment Information: Payment details when you book our services (note that payment processing is handled by secure third-party payment processors).
• Communication Records: Records of your communications with us, including emails, phone calls, and messages.

2.2 Information We Collect Automatically

• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other browsing actions.
• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies (see our Cookie section below).

3. Use of Information

We use your information for the following purposes:

• To provide and improve our DJ services
• To process bookings and payments
• To communicate with you about our services
• To send you promotional materials or newsletters (if you've opted in)
• To personalize your experience with our services
• To respond to your inquiries and requests
• To maintain and improve our website
• To comply with legal obligations
• To protect our rights and prevent fraud

We process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (which do not override your fundamental rights and freedoms)

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to track visitors across websites for advertising purposes (if applicable).

4.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can also delete existing cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website.

5. Third-party Sharing

We may share your information with the following third parties:

• Service Providers: Companies that help us provide our services, such as payment processors, website hosting providers, and email service providers.
• Event Venues: When necessary for coordinating our DJ services at your event.
• Professional Advisors: Such as lawyers, accountants, and insurers when necessary.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties. Any third parties with whom we share your information are obligated to maintain the confidentiality and security of your data.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, destruction, or damage. We store your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

7. User Rights

Under the GDPR and Dutch privacy laws, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information about you.
• Right to Erasure: You can request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your personal information.
• Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent as the legal basis for processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Children's Privacy

Our services and website are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 16, please contact us at [email protected].

9. International Data Transfers

We are based in the Netherlands, and your information may be processed and stored in the Netherlands and other countries where our service providers maintain facilities. These countries may have data protection laws that are different from those in your country of residence.

When we transfer personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
• Transferring data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the changes taking effect.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: